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Help & support

Let’s get you
unstuck.

A question, a problem, or something that didn’t work as expected. Tell us what happened and where we can reply.

Send a support request

All fields are required. Your message goes to ForeSite support.

Checking the support form… You can also use the email link.

Your support request
An address you can receive replies at. It is not used to authorize account changes.
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We use your email and message to handle this request and reply to you. Sending a support request does not sign you up for marketing. Leave out passwords, sign-in codes, API keys, card numbers and sensitive customer information. No screenshots or attachments are added automatically. Privacy policy

You’ll get a request reference and delivery status here. This is email support, not live chat.

Before you send

A few useful answers.

Can I ask for help without signing in?

Yes. This form is available without signing in, including if you cannot access your account. Support may need to verify account ownership before making any account or billing change.

Does a saved request mean someone has read it?

No. The receipt shows the latest recorded status: waiting to be emailed, accepted by the email service, or accepted by the support mail server. None of those states confirms arrival in a forwarded inbox or that a person has read it. If delivery fails or cannot be confirmed, use the direct email link and include your request reference.

What if I lose my connection while sending?

Keep this page open. If the result is uncertain, use the retry button with the same message. After a request reference appears, check its delivery status instead of sending it again.